Contact
Elavia original
Company data
Elavia s.r.o.
Muštová 22, Levice,
93401 Slovakia
ID: 54341612
ID: 2121634075
VAT NUMBER: SK2121634075
Contact information
Telephone number: - to be added -
Email address: info@elaviaoriginal.sk
Bank connection
Account 5186665432/0900
IBAN: SK29 0900 0000 0051 8666 5432
Bank Slovenská sporiteľňa
SWIFT/BIC: GIBASKBX
Contact form
FAQ / Frequently Asked Questions and Answers
Will my doggie fit in the seat?
The seat is suitable for dogs weighing up to 15 kg. However, it’s important to consider not only the weight but also the dimensions and body structure of the dog. If you are unsure whether your dog will fit in the seat, please contact us via Instagram, Facebook, or email us at info@elaviaoriginal.sk and we will be happy to advise you 😊
How do I fasten my dog in the seat?
Secure your four-legged partner to the car seat via the harness using the smaller safety strap that hooks onto the bottom of the car seat.
What are the options for securing the seat in the car?
The longer strap can be attached e.g. around the back seat headrest or around the entire back or front seat of the car. There can be many ways, as there are many grips on the seat.
How do I put my seat together?
- Insert the two small pillows into the sides of the wrapper
- Gradually insert the large cushions backwards and forwards and straighten the corners
- On the last big pillow we put a plush wrapper
- Carefully zip up and place the plush cushion on the bottom of the car seat
- Attach the longer strap from the back side
- Hook the smaller strap on the inside of the seat
- Hooray for the trip 😊
Can I wash the seat in the washing machine?
- To maintain the good-looking appearance of the seat, we recommend washing only the cushion cover, on which the dog lies, in the washing machine at 30°C, using a short and delicate program without fabric softener
- Clean the remaining part of the seat cover (outer part) with a damp cloth, as the material is easily cleaned this way 😊
- We recommend machine washing the entire cover (outer part) at 30°C on a short gentle programme without fabric softener only if the seat cannot be cleaned in any other way we recommend. Please note that our company Elavia s.r.o. is not liable in any way for any damage to the leatherette logo on the seat cover or any other damage to the seat caused by washing the entire cover (outer part) in a washing machine.
- If you need assistance with seat maintenance, please contact us in advance at info@elaviaoriginal.sk
Can I order outside the Czech Republic and Slovakia?
Yes, we also send to European Union member states.